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PXJ Vol 2, 2015:Patient Leadership: Taking Patient Experience to the Next Level? Messages in this topic - RSS

Melanie Mascarenhas
Melanie Mascarenhas
Administrator
Posts: 4


4/25/2016
Melanie Mascarenhas
Melanie Mascarenhas
Administrator
Posts: 4
NHS England commissioned the project described in this article to explore how patients and carers can, acting as leaders, make a real difference in improving experience of care. The work was carried out on a collaborative basis, co-designing the scope of the research with patient leaders and commissioners. We gathered case examples across England that had involved patient leaders in using patient and carer feedback to improve experience of care. A Patient Leaders Expert Advisory Group selected four case examples that were visited to undertake a more detailed study and subsequently discussed and agreed the key learning points and conclusions.

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edited by mmascarenhas on 4/25/2016
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